ThinkSphere Contact

ThinkSphere · Legal

Accessibility statement

We want everyone, including people with disabilities, to be able to use this website.

Our commitment

ThinkSphere S.A. aims to make this website conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the level used by the European standard EN 301 549. We also take into account the accessibility requirements of the European Accessibility Act (Directive (EU) 2019/882).

Conformance status

This website is partially conformant with WCAG 2.1 Level AA. Most content meets the standard, but some parts do not yet fully do so. They are listed below, and we are working to fix them.

What we have done

  • A clear page structure using semantic HTML, headings and landmarks, with a “Skip to content” link.
  • Full keyboard navigation with a visible focus indicator.
  • Text colours that meet WCAG AA contrast ratios, and a minimum text size of 15px.
  • Text alternatives for illustrations that carry meaning. Decorative graphics and symbols are hidden from screen readers.
  • Form fields with visible labels, required fields marked in text, and error messages announced to screen readers.
  • Motion you can control: the animated maze on the home page has a pause button, other animations stop on their own within five seconds, and all motion respects your device’s “reduce motion” setting.
  • No third-party trackers, pop-ups or embeds that could interfere with assistive technologies. Links that open a new tab say so.
  • Layouts that adapt to small screens and to browser zoom up to 200%.

Known limitations

  • [OTHER ISSUES FOUND DURING THE AUDIT]

Feedback and contact

If you find an accessibility barrier, or need information in another format, contact us at contact [at] thinksphere.lu (subject: “Accessibility feedback”). Please tell us the page address and the problem you encountered. We aim to reply within 5 working days.

Enforcement

If you are not satisfied with our response, you can contact the Luxembourg authority that monitors the accessibility of products and services: the Office de la Surveillance de l’Accessibilité des Produits et Services (OSAPS) · accessibilite-produits-services.public.lu (opens in a new tab).